Trusted By Growing Teams Across Industries
Over 6 Years of Experience, 20+ Happy Clients and 30+ Professional Support Agents
E-commerce Support
Phone Support, Chat Support, Email Support & Brand Reputation Management
Skilled Trade
Sales & Support
Appliance Repair, HVAC, Home Cleaning, Handyman, Plumbing Support
Real Estate, Medical & Others
Reservation Management, Virtual Assistance, Appointment Setting, Cold Calling, Administrative Support
Your Client Support Shouldn’t Be This Hard
Most businesses don’t struggle because of a lack of customers, they struggle because they can’t manage them properly.
20+
6
Years of experience
Happy clients
One System, Fully Covered Support
You’re not just hiring a person. You’re getting a system behind them.
Pillar 1: Talent
We are a team of customer service agents with over 20+ years of combined experience in various customer support and experience niches.
Pillar 2: Training
We constantly train and learn the newest updates and features across various CRMs, trends, and industry guidelines. We have the latest industry data to offer the best support.
We continuously monitor and improve our service performance metrics while working with you to ensure your customers are retained and you get 2x the normal LTV.
Pillar 3: Performance
Support That Fits Your Business
No more sifting through endless job board applications with unqualified candidates; hire a team that has been in the service industry for 6+ years.
Customer Support Representatives (CSR)
Skilled team to handle your customers efficiently and reliably via video or phone call.
Chat & Email Support
A team of experienced support specialists for your email and live chat support.
We will assist with booking customers for jobs, handling operations, cold calling, appointment setting, and more.
Dispatch & Administrative Support
Why Businesses Choose Builden
We help you improve customer experience, reduce costs, and 2x customer lifetime value.
💰 Affordable 40–60% lower cost than hiring individually
🎓 Experienced team with combined 20+ years of experience
🧠 Constant performance review of your metrics to keep improving your customer experience
⚡ Fast onboarding process with a one week free trial and 3-5 days lead time.
Real Results, Real Businesses
I worked with Ayo from Builden Remote Support, and he performed extraordinarily well. He maintained strong CRM hygiene, responded to clients on time, and sold many villas and apartments.
Vitalii Sazonov, Sezavi Holiday Homes
I am extremely satisfied with this support team's performance. They managed all aspects of my business, from customer service to brand reputation and dispute management. I highly recommend Teejay and his team
Andrey Konovalov, Global Wellnest Inc
★★★★★
★★★★★
” I was quite impressed with the efficiency and professionalism of Moses from Builden Remote support. He increased my conversion rate to over 90%.”
- Dmitry Moskal, Modi.ceo
”We hired a full team of 5 sales VAs for our instagram nd we're really happy with getting the 24/7 support. It allows us to focus on marketing and product development.”
- Adam, Ascend Athletics
”John from Builden Remote Support helped me book 4-5 appliance repairs every day and reached out to my customers to get reviews for my company. Really great guy!.”
- Denis, DNAA Appliance Repair
”Kola has been working on our accounts for the past 2 years. The entire process has been smooth and hassle-free. Thanks Builden!”
- Nikolai Sidorov, Fast Appliance Repair
Ready To Build Your Support System?
Let Builden handle your support so you can focus on growth.
Contact Us
Frequently asked questions
Why are you better than individual candidates that I’d find myself?
We are not just another job seeker looking to put in the hours and get paid. We're a team passionate about ensuring your customers truly get the support they deserve. Without excellent support, businesses keep losing customers, and changing support agents drives up acquisition costs. All you need is a team that can go above and beyond within guidelines for every customer of your business.
Do you offer a free trial?
We offer a 5-day free trial so you can see how we perform, test communication and reliability, and confirm the fit for your business. No long-term commitment upfront.
How much does it cost to work with Builden?
Our pricing depends on the support level you need and the role's complexity.
Beginner support: $500/month
Mid-level support: $800/month
Senior support: $1,200+/month
What types of businesses do you work with?
We support:
Startups and growing teams
Service businesses (e.g., appliance repair)
Healthcare teams
Online businesses
If your business needs support, we can adapt to it.
Do you manage the agent, or do I?
We manage the agent within your system. Our quality assurance team monitors performance, takes feedback on what you'd like us to modify, and provides scheduled reports on performance metrics.
Is this really more affordable than hiring locally?
Yes. Our clients typically save 40–60% in costs compared to local hiring, while still getting reliable performance. Lower cost, without sacrificing quality.
How quickly can we get started?
Usually within a few days. Once we understand your needs, we'll match you with our best support specialists, prepare your workflow, and begin immediately.
Can I scale up if my business grows?
Absolutely. You can start with one Builden agent and add more as your workload grows. We build with you.
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